What we do
The Fuel Store Ltd works on its own behalf contacting existing and prospective customers using the telephone and other channels. As this involves the processing of personally identifiable data, we comply with the GDPR, which comes into force from 25th May 2018. We are committed to the secure and compliant handling of all data held and processed by the company.
GDPR Legal Basis for Processing
We use data to carry out direct B2B marketing campaigns. The lawful basis we use for this processing is “Legitimate Interest” in accordance with recital 47 of the GDPR.
The ICO recommend that companies using this basis conduct a “Legitimate Interests Assessment” (LIA) which we have done. The Fuel Store Ltd complies in full with the CTPS to prevent unwanted sales and marketing calls.
Right to be informed
All calls may be recorded for quality assurance and security purposes
Who is data shared with?
Personally identifiable data is never shared with any third party. We never resell or share this data to any other party other than in the circumstances below:
- Where we are legally required by law to disclose your personal information.
- To further fraud protection and reduce the risk of fraud.
- In the event that we sell any or all of our business.
- All data is securely stored and processed within the EU.
Where does the data come from?
The data we process is obtained from several sources. These include yourself, GDPR compliant data providers and online resources in the public domain.
Right to Rectification
Our work involves the continual updating of data based on interactions we have with customers and prospects to ensure accuracy. We rectify and update information based on what we’re told by the people we communicate with about themselves and their businesses. If you believe that we hold information about you which is incorrect you can also contact us using info@thefuelstore.co.uk with the subject line – “Rectify”.
Right to Object
You have the right to object to our processing of your data, which will prevent data associated with your phone number from being processed. Please contact us to request this using info@thefuelstore.co.uk with the subject line “Right to Object”. We will require your phone number(s) in order to action this.
Access to Information
You may ask for the data specific to you in the form of a Data Subject Access Request. We will require you to prove your identity in order to release this information. Please contact us to request access using info@thefuelstore.co.uk with the subject line – “Subject Access Request”.
Website Privacy Policy
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
Information We Collect
In running and maintaining our website and in conducting our day to day business we may collect and process the following data about you:
- Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic
- data, location data and other communication data.
- Information provided voluntarily by you. For example, when you download content or register for information.
- Information that you provide when you communicate with us by any means.
- Name and job title
- Contact information including business email address
Information Commissioner’s Office
The Fuel Store Ltd protects client data in the same way as it protects all sensitive and personal data, in accordance with the rules and regulations stated in the General Data Protection Act.
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
- To provide information to you via phone or email relating to our products or services.
- To inform you of any changes to our website, services or goods and products.
- If you have previously purchased services from us we may provide to you details of similar goods or services that you may be interested in.
To opt-out of receiving email marketing communications from us, please email us info@thefuelstore.co.uk with the subject line – “Unsubscribe”.
Storing Your Personal Data
We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.
Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
- Where we are legally required by law to disclose your personal information.
- To further fraud protection and reduce the risk of fraud.
- In the event that we sell any or all of our business.
Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy
